State file
What students and parents have reported about education institutes in Haryana — and, further down, exactly which office in Haryana handles each kind of complaint.
Where to complain in Haryana
Sending a complaint to the wrong office is the most common reason a real grievance sits for months. Find your problem below. The letter this site writes is already addressed to the right one.
A donation or bribe asked for admission
the Lokayukta for Haryana or the Anti-Corruption Bureau, and the Department of Education, Government of Haryana
Anything involving a school child — RTE, screening, punishment
the Haryana State Commission for Protection of Child Rights, or the National Commission for Protection of Child Rights
Fees outside the list, or certificates held back (school)
the affiliating board (CBSE, ICSE or the Haryana Board of School Education), the fee regulation authority constituted for Haryana, and your District Education Officer
A refund refused, or a course not delivered
the National Consumer Helpline (1915), and thereafter the District Consumer Disputes Redressal Commission through e-Jagriti
Where a body's formal title differs in Haryana, ask for the office by function — every state has one. The national routes (National Consumer Helpline 1915, NCPCR, UGC, AICTE) work from anywhere in India.
Your rights
School
No school can take a donation or capitation fee to give your child a seat. No school can test or interview you or your child to decide admission. A school that takes a donation can be fined up to ten times what it took.
College / University
If you cancel your admission inside the window UGC sets each year, your fee must be refunded. And no college can keep your original certificates or marksheets — not to admit you, not to keep you, and not to let you go.
Coaching Institute
If you paid the full fee and leave the course midway, they must refund the fee for the remaining period within 10 days. That includes hostel and mess fees, if you paid them.
ITI / Polytechnic / Skill Centre
An approved institute must publish its fee list, must not charge more than the state fee committee allows, and must not keep your original certificates. Leave inside the notified window and you get your fee back, minus only what the rules let them keep.
These are the national rules. Haryana has its own fee law on top, and state fee laws differ a great deal — check both before you rely on either.
On file in Haryana
Graded on documents anyone can check.
Coaching Institute · Gurugram
Penalised ₹7 lakh by CCPA in December 2024 over UPSC CSE 2023 result advertising, including the claims “120+ selections” and “Success/Selection Pakka”. Its offline brochure says the institute does not have a refund policy, and a consumer commission report records a refund order after a bilingual course was supplied only in English.
6 of 10 criteria · 3 documents
See the proofAdd to this page
If a school, college, coaching centre or ITI in Haryana took money it should not have, held back your certificates, or asked for a donation — report it here. It is free, takes two minutes, and you leave with a complaint letter addressed to the Haryana authority.